ALL PRODUCTS ARE SHIPPED FREE OF CHARGE.
ITEMS IN STOCK AT THE LOGISTICS WAREHOUSE ORDERED BEFORE 10:00 AM WILL BE SHIPPED WITHIN 1–3 BUSINESS DAYS.
ITEMS IN STOCK AT OUR STORES WILL BE SHIPPED WITHIN 2–4 BUSINESS DAYS.

PLEASE NOTE THAT DELIVERY MAY BE DELAYED DUE TO CIRCUMSTANCES ON THE PART OF THE COURIER OR THE CUSTOMER, SUCH AS BEING UNABLE TO CONTACT THE CUSTOMER. PLEASE CONTACT THE RELEVANT COURIER SERVICE DIRECTLY TO CHECK THE DELIVERY STATUS.

IF YOU HAVE ANY ADDITIONAL INQUIRIES, PLEASE CONTACT US VIA CHANNEL TALK OR THE CONTACT INFORMATION BELOW. OUR CUSTOMER SERVICE REPRESENTATIVES WILL BE HAPPY TO ASSIST YOU.

SONGZIO CUSTOMER CENTER:

TEL. 02 468 2663
MAIL. [SONGZIOOFFICIAL@SONGZIO.COM](mailto:SONGZIOOFFICIAL@SONGZIO.COM)

SONGZIO CUSTOMER CENTER HOURS:

MON – FRI. 10:00 AM – 5:00 PM (CLOSED ON WEEKENDS AND PUBLIC HOLIDAYS)
LUNCH BREAK. 12:00 PM – 1:00 PM